Duties
This position involves analytical and evaluative duties related to computer networks and/or telecommunications with primary knowledge requirements of information processing methodology, information technology, computer capabilities, and processing techniques.
Oversees implementation of new system hardware and software and develops operating procedures. Monitors the ongoing operation of a complex network environment with a large number of users in an installation and ensures corrective action to restore operational service is accomplished.
Receives network, communications, and related operating systems from various sources such as design centers and commercial vendors and ensures that an inventory of all network hardware and software is maintained.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and are performed on a regular and recurring basis.
Requirements
Conditions of employment
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
- Meet CTAP or ICTAP eligibility criteria;
- Be rated well-qualified for the position [with a score of 85 or above] based on the competencies listed above; and
- Submit the appropriate documentation to support your CTAP or ICTAP eligibility:
- A copy of the agency notice (i.e., separation notice or agency RIF letter),
- Most recent performance appraisal, and
- Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
See USAJOBS'
Career Transition Programs for more information.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy
Key Requirements:- U.S. Citizenship is Required.
- See Special Conditions of Employment Section.
- Selective Service Requirement
Qualifications
To be considered for this position you must meet the following requirements:
Basic Requirements:
Applicants may qualify by meeting or exceeding the minimum proficiency level established for each of the required competencies listed below,
GS-11:
The required competencies for the GS-11 grade level are Attention to Detail, Customer Service, Interpersonal Skills, Problem Solving, Teamwork, and Technical Competence.
GS-12:
The required competencies for the GS-12 grade level are Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence.
Competency Definitions:
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
- Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
- Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
- Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
- Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
ANDSpecialized Experience:You must have one year of specialized experience at the next lower grade level (or equivalent). Specialized experience is experience that has equipped the applicant with the knowledge, skills, and abilities/competencies to perform successfully the duties of the position and is related to the work of the position to be filled but may now be obtained through other means. Such demonstratable knowledge, skills, and abilities/competences may be typically gained in the IT field or through the performance of work where the primary concern is IT.
Some examples of qualifying experience:
GS-11:- Experience in training end users on policies, procedures, regulations, and directives.
- Experience in performing backups and recovery of databases and file storage using provided diagnostic tools.
- Experience in network system modifications and installations.
GS-12:- Experience in writing policies, procedures, regulations, directives, and requirements related to physical, personnel, and information security.
- Experience in complex database and file accessing techniques, search strategies, database security procedures, backup and program recovery techniques, and testing techniques.
- Experience in developing training and providing formal or informal training to end users.
ORGS-11, and GS-12:Applicants may also be considered to have satisfied the minimum qualification requirements for a position if they can present evidence that clearly justifies a high evaluation of their competence, such as one or more of the following:
- Appropriate licensure, registration(s), certification(s); or
- A substantial record of experience, achievement, and publications that demonstrates eminence in the appropriate profession/technical field.
Applicants can qualify fully on the basis of licensure, certification, registration, or special training as an alternative to experience.
Applicants must provide copies of all such documentation when submitting an application.
If applicable, credit will be given for any acceptable experience, including paid and unpaid, as well training or non-formal experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent on the activities.
You
MUST meet all qualification requirements by the closing date of this announcement, 09/30/2027.
Your resume must support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating.
See the Required Documents section for important notes about what must be included in your resume.After you submit your application, you will receive notification indicated whether or not the USA Hire assessment is required. You will have 48 hours from the closing date of this announcement to complete the assessment which is part of your application.
Education
See Qualifications Section for education requirements, if applicable.
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
Additional information
Additional selections may be made from this announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Candidates will not be hired based on their race, sex, color, religion, or national origin.
GEOGRAPHIC LOCATION PREFERENCES:
In this announcement, you will be required to select at least one preferred duty location. These preferences help us understand your interest, but they cannot be guaranteed. Final duty assignments are determined by the Bureau's staffing needs, availability of positions, and funding. You may receive a final offer for a location outside your stated preferences. By applying, you acknowledge that you may be offered employment at a duty station outside of your preferred duty locations within the Bureau of Prisons and its nationwide mission requirements. To explore available BOP institutions and offices, please visit BOP Locations.
AGE REQUIREMENTS:
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for initial appointment to a position in a Bureau of Prisons institution. If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage.
Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.
LENGTH OF ELIGIBILITY:
Eligible applicants will remain on the inventory until the closing date of the announcement. NOTE: This announcement is posted on a yearly cycle. The announcement will EXPIRE on the listed closing date of 09/30/2027 at 11:59 p.m. Eastern Standard Time. In order to receive consideration for the next cycle, applicants MUST reapply to the new vacancy announcement.
SPECIAL CONDITIONS OF EMPLOYMENT SECTION:
Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.
All applicants are subject to and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
Successful completion of the "Introduction to Correctional Techniques," three-week training course at Glynco, Georgia is required.
PROBATIONARY PERIOD:
As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- your performance and conduct;
- the needs and interests of the agency;
- whether your continued employment would advance organizational goals of the agency or the Government; and
- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
**Disclaimer: The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands. Click “View Application” below for more detail on this specific job.
